Client area

Welcome to the client area! A very exclusive club of only the coolest couples & their epic weddings… i.e. YOU!

Here’s some info on what to expect next & where you are in the editing queue

I try to keep this page up-to-date,

last updated 16th April

I appreciate your patience while I work through all your beautiful galleries. The maximum timeframe for final galleries is 8 weeks.

Editing Queue...

Editing Queue...

delivered

delivered

2024

Alessandra & James

Amber & Jordan | Engagement

FAQs

  • Edits can take up to 8 weeks to be finalised and sent to you. Keep an eye on this page to see where you are in the queue.

  • If there’s photos in colour you’d like to also have in black & white or visa versa then I’m more than happy to edit these for you. These go back into the editing queue so get these to me as soon as you can.

  • Your gallery is live for one year, in this time I highly recommend backing up your photos on two devices (eg hard drive & cloud) and ideally a printed copy (album or prints). If you want to extend your online gallery then just let me know and we can discuss it.

    (As per the contract I am not obligated to keep copies of your photos past delivery so make sure your photos are safe)

  • You can order your free prints by sending me the names of the photos (all photos are labelled numerically), or by using the selection tool in your gallery that I send out a week after your full gallery is delivered - if you don’t receive the selection tool just shout & I’ll ping it over.

    I do print orders once a month, PLEASE let me know if your address has changed as I send them to the address that’s on your account.

    You have until your gallery expires (1 year) to order your prints.

  • To guests & family, absolutely! I don’t charge your friends & family for downloads. They can also order prints etc from the store if they wish.

    Vendors however should always go through me. If you have a vendor who wants access to photos then please send them directly my way so that we can talk T&Cs.

    Your package includes personal printing rights which does not extend to distributing photos to suppliers & other businesses, so to make sure you have a hassle-free experience just tell them to email me directly.

Working hours

my admin hours are Mon-Thurs 9.30am-3pm and are at the mercy of school holidays & other life stuff. And because I’m usually at weddings at the weekend or it’s sacred family time, I ask that you leave it 2 weekdays before chasing any email/message you’ve sent. If for whatever reason I cannot get to messages then I’ll likely announce it on instagram so go give me a follow to stay up-to-date.

You’re welcome to email me at any time though, I love hearing from you, I’ll always reply as soon as I can. If it’s urgent or you don’t hear back in a reasonable amount of time please drop me another email or text me.